Backflow Prevention

Backflow is any flow of water backward into the water main. A “cross-connection” is any connection between the water supply and a source of potentially contaminated water. Backflow prevention, also called cross-connection control, is how we keep contaminants from entering our water supply. Our wells and tanks have protections to keep water flowing in the right direction and to prevent any contamination.

You also have a duty to help prevent cross-connection contamination in our water supply. Here are some simple steps you can take to help keep us safe:

• Do not leave any hose in a pool, spa, drinking trough or pond. Water may flow backwards from the hose into the water main

• Promptly address any leaks in your water lines, either outdoors or inside your home

• Exercise caution with aspirator type sprayers (connected to a hose end)

• If you have any permanently installed fill lines for a pool, pond, etc., they must have a properly installed and functioning backflow prevention device. Have them inspected regularly

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Related Information:

We also regularly test the water supply to ensure it is safe. Chlorine is added to our water to ensure any bacterial contamination is addressed. You can read more about our water quality in our Consumer Confidence Report (link to latest here).

One way backflow can happen is when the pressure on the water supply suddenly drops, causing back-siphonage through a hose from dirty water in a bucket